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    • Home
    • POS
    • Comprehensive guide
    • Use your POS system

    • Configure your POS

    • Manage your financial reports

    • DISH POS Hardware specifications

      Browse Topics

      initiating orders

      • How do I disable ticket printing from my device?
      • How do I reopen orders?
      • How do I search for an order on my device?
      • How do I select a facility on my device?
      • How do I adjust a product in the ordering process?
      • How do I cancel orders and enter a reason for it? (Germany only 🇩🇪)
      • How do I select a fixed-price menus for an order?
      • How do I set up flexible payment during a visit?

      Device settings

      • How can I download the new POS App?
      • How do I connect the DISH POS app to my system?
      • How do I update my DISH POS app?
      • How do I access the set-up web links on my device?
      • How do I adjust the stock information of a product?
      • How do I close the shifts on my device?
      • How do I print reports from my device?
      • How do I open and close a self-service on my device?
      • How to log in and out of the DISH POS App?
      • How do I change the display orientation on my device?
      • How do I change the input mode on my device?
      • How do I manage log in and log out settings for my device?
      • How can I manage the hardware settings for my device?
      • How do I adjust the connection settings for my device?
      • How do I adjust the view of the facilities screen for my device?
      • How do I adjust the view of the menu and order screen on my device?
      • How do I adjust the view of the payment screen on my device?
      • How do I adjust the view of the stock overview on my device?
      • How do I retrieve reports from the DISH POS Insights App?
      • How do I search for a product in the POS app?

      payment

      • How can I register cash transactions for the cash book? (Kassenbuch)
      • How do I enter tip when cashing out?
      • How can I activate the Digital Receipt?
      • How can I get the Factura Simplificada? (Spain only 🇪🇸)
      • How can I let the customer pay via a QR code?
      • How can I retrieve payments that could not be linked to an order?
      • How can I send my customer a digital receipt?
      • How do I print a receipt in a different language? - Spain only 🇪🇸
      • How do I activate my Giftcard? (only for 🇳🇱)
      • How do I add or remove recycling deposits of a table?
      • How do I cash out a table?
      • How do I check the current balance of a gift card?
      • How do I fill out and save the Fattura Elettronica? (only for 🇮🇹)
      • How do I issue a gift card? (only for 🇩🇪)
      • How do I link payment methods in Omniboost? (only for 🇳🇱)
      • How do I map of payment methods in Combidesk? (only for 🇳🇱)
      • How do I print hospitality receipts?
      • How do I redeem a native gift card?
      • How do I select an EFT device on my device?

      table management

      • An overview of the general functions for an open table
      • An overview of the screen features for an open table
      • How can I manage tables in the block view?
      • How can I open a table?
      • How can I split or move a table?
      • How do I manage tables on my device?
      • How do I move orders from tables on the table map?
      • How do I use the lottery ticket feature? - Italy only 🇮🇹
      • New POS App - How can I split or move a table?

      Browse Topics

      Articles

      • How do I add a fixed-price menu?
      • How do I add a new product group?
      • How do I add a product and assign it to a menu?
      • How do I add and assign a packaging profile?
      • How do I add and manage derived menus?
      • How do I add and manage price levels?
      • How do I add and manage price sets?
      • How do I add and manage promotions on DISH POS?
      • How do I add time restrictions to my menus?
      • How do I adjust product details in the list view?
      • How do I adjust product details?
      • How do I assign allergens and additives to a product?
      • How do I assign menus for specific areas and times?
      • How do I assign price levels to my store?
      • How do I assign sales and restrictions to products and product groups?
      • How do I create composites of multiple articles?
      • How do I find products with the search and filter function?
      • How do I manage and add products?
      • How do I manage and arrange menus (incl. sub-menus)?
      • How do I set up a production order?
      • How can I disable automated ticket printing?

      Self-service

      • Adjusting the appearance of the self service QR shop
      • How can I change settings for DISH Payment?
      • How can I configure random spot checks on my self-service POS/Grab and Go POS?
      • How do I activate the Pay on pick up functionality?
      • How do I add and manage time schedules for the self-service?
      • How do I adjust and personalise my webshop?
      • How do I adjust the appearance of the kiosk?
      • How do I create QR codes for the self-service?
      • How do I link two different menus in the Kiosk based on Eat-In or Takeaway?
      • How do I reorder via a QR code on the table? (Customer perspective)
      • How do I set up the imprint for web shops and QR sales channels?
      • How do you add cross-selling products at checkout?

      Payment

      • How do I add a Pagamento non riscosso? 🇮🇹
      • How do I add and manage payment methods (incl. payment menus)?
      • How do I manage EFT devices?
      • Setting Up a Stand-Alone EFT Terminal 🇩🇪

      General

      • How can I add and manage a printer?
      • How can I add and manage table maps?
      • How can I add and manage users?
      • How do I add and manage a user group?
      • How do I add and manage cash stores?
      • How do I add and manage courses?
      • How do I add and manage currencies?
      • How do I add and manage customers?
      • How do I add and manage fixed discounts for my stores?
      • How do I add and manage production stations?
      • How do I add and manage turnover categories?
      • How do I add or manage areas and facilities? (e.g. tables)
      • How do I adjust the production ticket layout?
      • How do I create a NATIVE gift card?
      • How do I create app links for my POS devices?
      • How do I have a payment QR code printed by default?
      • How do I implement Takeaway in Germany?
      • How do I link DISH Reservation to my POS devices?
      • How do I manage my POS device?
      • How do I send changes from the Backoffice to my POS?
      • How do I set up a buzzer/zoomer?
      • How do I set up different permissions for users on DISH POS?
      • How do I set up multiple languages for facilities?
      • How do I translate menu items?
      • How to display the lottery function and adjust its position within the app? - Italy only 🇮🇹
      • How do I change my password?
      • How do I add a customer account?
      • How do I create an individual ticket chain?

      Browse Topics

      Business analytics reports

      • How can I have access to DISH POS BI?
      • Overview of the DISH POS BI Analytics board
      • How do I add and manage turnover categories?

      Spain🇪🇸

      Italy🇮🇹

      • RT Fiscal Printer Support and Maintenance Guidelines for Customers in Italy

      Germany🇩🇪

      • Cash Register Reporting with Fiskaltrust

      Financial reports

      • How do I export a shift report?
      • How do I generate and export turnover reports?
      • How do I retrieve a shift report?
      • How do I retrieve orders in the back office?
      • Updated Z-report DISH POS

    Articles in Comprehensive guide

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

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