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    • Home
    • POS
    • Comprehensive guide
    • Use your POS system

    • Configure your POS

    • Manage your financial reports

    • DISH POS Hardware specifications

      Browse Topics

      initiating orders

      • How do I disable ticket printing from my device?
      • How do I reopen orders?
      • How do I search for an order on my device?
      • How do I select a facility on my device?
      • How do I adjust a product in the ordering process?
      • How do I cancel orders and enter a reason for it? (Germany only 🇩🇪)
      • How do I select a fixed-price menus for an order?
      • How do I set up flexible payment during a visit?

      Device settings

      • How can I download the new POS App?
      • How do I connect the DISH POS app to my system?
      • How do I update my DISH POS app?
      • How do I access the set-up web links on my device?
      • How do I adjust the stock information of a product?
      • How do I close the shifts on my device?
      • How do I print reports from my device?
      • How do I open and close a self-service on my device?
      • How to log in and out of the DISH POS App?
      • How do I change the display orientation on my device?
      • How do I change the input mode on my device?
      • How do I manage log in and log out settings for my device?
      • How can I manage the hardware settings for my device?
      • How do I adjust the connection settings for my device?
      • How do I adjust the view of the facilities screen for my device?
      • How do I adjust the view of the menu and order screen on my device?
      • How do I adjust the view of the payment screen on my device?
      • How do I adjust the view of the stock overview on my device?
      • How do I retrieve reports from the DISH POS Insights App?
      • How do I search for a product in the POS app?

      payment

      • How can I register cash transactions for the cash book? (Kassenbuch)
      • How do I enter tip when cashing out?
      • How can I activate the Digital Receipt?
      • How can I get the Factura Simplificada? (Spain only 🇪🇸)
      • How can I let the customer pay via a QR code?
      • How can I retrieve payments that could not be linked to an order?
      • How can I send my customer a digital receipt?
      • How do I print a receipt in a different language? - Spain only 🇪🇸
      • How do I activate my Giftcard? (only for 🇳🇱 🇧🇪)
      • How do I add or remove recycling deposits of a table?
      • How do I cash out a table?
      • How do I check the current balance of a gift card? (only in 🇩🇪)
      • How do I fill out and save the Fattura Elettronica? (only for 🇮🇹)
      • How do I issue a gift card? (only for 🇩🇪)
      • How do I link payment methods in Omniboost? (only for 🇳🇱)
      • How do I map of payment methods in Combidesk? (only for 🇳🇱)
      • How do I print hospitality receipts?
      • How do I redeem a native gift card? (only in 🇩🇪)
      • How do I select an EFT device on my device?

      table management

      • An overview of the general functions for an open table
      • An overview of the screen features for an open table
      • How can I manage tables in the block view?
      • How can I open a table?
      • How can I split or move a table?
      • How do I manage tables on my device?
      • How do I move orders from tables on the table map?
      • How do I use the lottery ticket feature? - Italy only 🇮🇹
      • New POS App - How can I split or move a table?

      Browse Topics

      Products

      • Products- Adding a product and assigning it to a menu
      • Products- Adjusting product details in the list view
      • Products- Assigning sales and restrictions to products and product groups
      • Products- Creating composites of multiple articles
      • Products- Finding products with the search and filter function
      • Products- Assigning allergens and additives to a product
      • Products- Adjusting product details
      • Products- Activating Regime Forfettario
      • Products- Setting up a production order
      • Products- Managing and adding products
      • Products- Assigning a PLU to a product
      • Product groups- Adding a new product group
      • Price Management- Adding and managing price sets
      • Price Management- Adding and managing price levels
      • Menus- Adding and managing derived menus
      • French Menu - Adding a fixed-price menu
      • Time Periods- Adding time restrictions to menus
      • Promotions- Adding and managing promotions on DISH POS
      • Menus- Managing and arranging menus (incl. sub-menus)
      • General- Assigning price levels to a store
      • Facilities- Disabling automated ticket printing
      • Facilities- Assigning menus for specific areas and times
      • Packaging Profiles- Adding and assigning a packaging profile

      Self-service

      • Time Schedules- Activating the Pay on pick up functionality
      • Time Schedules- Adding and managing time schedules for self-service
      • Sales Channels- Adjusting the appearance of the self-service QR shop
      • Sales Channels- Adding cross-selling products at checkout
      • Sales Channels- Setting up the imprint for web shops and QR sales channels
      • Sales Channels- Adjusting the appearance of the kiosk
      • Sales Channels- Changing settings for DISH Payment
      • Sales Channels- Configuring random spot checks on self-service POS/Grab and Go POS
      • Webshop- Adjusting and personalising the webshop
      • Menus- Linking two different menus in the kiosk (Eat-in or Takeaway)
      • QR Codes- Reordering via QR code on the table (customer perspective)
      • Product- QR Code- Creating QR codes for self-service

      Payment

      • Payment Methods- Adding a Pagamento non riscosso 🇮🇹
      • Payment Methods-Adding and managing payment methods (incl. payment menus)
      • ETF Devices- Managing EFT devices
      • EFT Devices- Setting up a stand-alone EFT terminal 🇩🇪

      General

      • General- Adding and managing fixed discounts for stores
      • General- Printing a payment QR code by default
      • General- Creating an individual ticket chain
      • General- Sending changes from Backoffice to POS
      • General- Displaying the lottery function and adjusting its position in the app (Italy only 🇮🇹)
      • Production Stations- Adding and managing production stations
      • Production Stations- Adjusting the production ticket layout
      • Facilities- Adding and managing areas and facilities (e.g. tables)
      • Facilities- Adding or managing areas and facilities? (e.g. tables)
      • Printers- Adding and managing a printer
      • Printers- Setting up a buzzer/zoomer
      • App Links- Creating app links for POS devices
      • App Links- Linking DISH Reservation to POS devices
      • Cash Stores- Adding and managing cash stores
      • Table Map- Adding and managing table maps
      • Users- Adding and managing users
      • Users Groups- Adding and managing user groups
      • Users groups- Adding a customer account
      • Courses- Adding and managing courses
      • Currencies- Adding and managing currencies
      • Customers- Adding and managing customers
      • Products- Creating a native gift card (only in 🇩🇪)
      • Dish POS- Implementing takeaway in Germany
      • POS devices- Managing POS devices
      • Usergroups- Setting up different permissions for POS users
      • Sales channels- Setting up multiple languages for facilities
      • Translations- Translating menu items
      • Profile- Changing the password

      Browse Topics

      Business analytics reports

      • How can I have access to DISH POS BI?
      • Overview of the DISH POS BI Analytics board
      • Facilities- Adding and managing areas and facilities (e.g. tables)

      Spain 🇪🇸

      Italy 🇮🇹

      • RT Fiscal Printer Support and Maintenance Guidelines for Customers in Italy

      Germany 🇩🇪

      • DATEV MeinFiskal connection
      • Cash Register Reporting with Fiskaltrust

      Financial reports

      • How do I export a shift report?
      • How do I generate and export turnover reports?
      • How do I retrieve a shift report?
      • How do I retrieve orders in the back office?
      • Updated Z-report DISH POS
      • Retrieving and managing invoices (only for NL 🇳🇱)
      • How to print a Z-report?

    Articles in Comprehensive guide

    Helpjuice Testing Article - Please Ignore

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