In this article, we will show you how to Manage Courses in DISH POS Backoffice.

Properly structuring courses ensures that items flow smoothly from your POS terminal to preparation stations and kitchen display systems. DISH POS Backoffice gives you complete control over course ordering, staff permissions, and ticket labeling. Here is a step-by-step guide to configuring and managing courses for your establishment. 

14 STEPS

1. From the main DISH POS Backoffice homepage, click on Settings in the left navigation menu to begin managing your workstation course settings.

2. Under the expanded Settings menu, select Courses to view your list of active course categories and their workstation display orders.

3. Use the Search bar at the top of the Courses page to quickly locate specific course categories within your system.

4. Click the orange Create new course button in the top right corner to configure a new course entry.

5. In the Name field, enter the primary name for your course, for example, "Cake", which will represent this grouping on your system.

6. Toggle the Allow changing of course in POS app switch if you want your staff to have the flexibility to reassign a product's course directly from the POS interface during ordering.

7. Toggle the Print different text on production ticket switch if you need kitchen or station tickets to display a different label than what is shown on the POS app.

8. In the Course on Production Ticket field, type the exact text label you wish to appear on printed kitchen or preparation tickets (example "Dessert").

9. Click the orange Create button in the lower-right corner of the modal window to save your new course configuration.

10. Scroll down to your updated course list to view the newly created course and identify the drag handles (drag_indicator) next to each entry.

11. Click and hold the drag handle next to a course, then drag it up or down to set its priority order for workstation display.

11b. Drop

12. Release the mouse button to drop the course into its new target position in the list hierarchy. Click directly on a course's Name field or click Edit on the right side to adjust display names or details inline.

13. Use the Edit action on the far right to update specific course properties or manage the products assigned to that course.

14. You have successfully learned how to create, order, and edit courses in DISH POS Backoffice!

Here's an interactive tutorial

https://www.iorad.com/player/2764721/How-to-Manage-Courses--BOND-

Next step

Step-by-step instructions:

Navigating to Course Settings

To access your course management hub, log into the DISH POS Backoffice system and follow these initial steps:

• Open Settings: Click on Settings in the main navigation bar on the left side of your screen. 
• Select Courses: Under the expanded Settings menu, click Courses to view all active course categories and their current priority sequence. 
• Search Existing Entries: Use the Search bar at the top of the page to quickly find specific courses. 

Creating a New Course

Setting up a new course category allows you to group items like appetizers, main dishes, or desserts effectively: 

• Start Setup: Click the orange Create new course button in the top-right corner of the window. 
• Assign a Name: Enter the internal course name (example "Cake" or "Starters") in the Name field. 
• Configure POS Privileges: Toggle Allow changing of course in POS app if you want servers to be able to override or reassign item courses directly on the POS screen during order entry. 
• Customize Production Tickets: Toggle Print different text on production ticket if you want ticket text to differ from the internal name. Type your preferred label (such as "Dessert") into the Course on Production Ticket box. 
• Save: Click the orange Create button to register the course. 

Reordering Workstation Priority

The display order on your course list directly dictates the sequence in which items present at preparation workstations: 

• Locate Drag Handles: Scroll to your main course list and locate the drag handle icon (drag_indicator) to the left of any course. 
• Drag and Drop: Click and hold the drag handle, move the course up or down to set its desired priority level, and drop it into place. 

Editing Existing Courses

If you need to adjust course details or change associated menu items after setup, use the inline tools:

• Inline Name Updates: Click directly on any course name to make instant edits. 
• Full Configuration Edits: Click the Edit button on the far right of any course row to modify ticket rules, adjust settings, or manage assigned products. 

🎓 Downloadable PDF

Download step-by-step PDF