How can I add and manage a printer?

In this tutorial, we are going to show you how to add and manage the printer. Step-by-step instructions At Printers you will find the configured printers within the system. It is not recommended to...

How can I add and manage table maps?

In this tutorial, we are going to show you how to add and manage table maps. Step-by-step instructions Create table map In DISH POS you can create a table map per area. This is linked to a device, ...

How can I add and manage users?

In this tutorial, we are going to show you how to add and manage users. S tep-by-step instructions In General > users you will find the users who are allowed to log in to the POS and/or the back...

How do I add and manage a user group?

In this tutorial we are going to show you how to add and manage user groups. Step-by-step instructions In DISH POS you can create user groups. These groups determine what a user has or doesn't have...

How do I add and manage cash stores?

In this article, we show you how to add and manage cash stores. Steps for creating a cash store By default, the DISH POS system comes with one cash store. If you do not use a cash stores, it is not...

How do I add and manage courses?

In this tutorial, we are going to show you how to add and manage courses. Step-by-step instructions In DISH POS you can create different courses and these determine the order of products at the pro...

How do I add and manage currencies?

In this tutorial, we are going to show you how to add and manage currencies. Steps for modifying currencies In DISH POS there is the option to work with multiple currencies. To change an existing c...

How do I add and manage customers?

In this tutorial we are going to show you how to add and manage customers Steps for managing a guest (customer) In DISH POS you can work with customers/debtors. These can be created via the back of...

How do I add and manage fixed discounts for my stores?

In this tutorial, you are going to learn how to add and manage fixed discounts for your stores. With standard discounts you can set a fixed discount that applies to the entire enterprise or store. ...

How do I add and manage production stations?

In this tutorial, we are going to show you how to add and manage production stations. Step-by-step instructions In DISH POS, ' production stations ' determine on which printer or screen the product...

How do I add and manage turnover categories?

In this tutorial, we are going to show you how to add and manage turnover groups. Step-by-step instructions The DISH POS system comes with the turnover groups that you have specified in advance. Ea...

How do I add or manage areas and facilities? (e.g. tables)

In this tutorial, we are going to show you how to add and manage areas and facilities (e.g. tables). Steps for managing facilities / sales points, areas and tables Facilities On this page you will ...

How do I adjust the production ticket layout?

In this article, we show you how to adjust the production ticket's layout. This includes not only setting the font size, we also have a look at setting up how the items on a ticket will be displaye...

How do I create a NATIVE gift card?

In this tutorial, we are going to show you how to create a gift cards. Note: the Built-in Gift Card, differently than the Native Gift Card and the Payment Method Gift Card, is only available in Bel...

How do I create app links for my POS devices?

In this tutorial we are going to show you how to create app-links for your POS devices (handhelds, tablets). Step-by-step instructions In the DISH POS app, you have the option to create links (URLs...

How do I have a payment QR code printed by default?

In this tutorial, we are going to show you how to have a payment QR code printed by default. Step-by-step instructions Put your customers in control with DISH POS Payment: DISH POS Payment enables ...

How do I implement Takeaway in Germany?

In Germany, there are tax regulations regarding takeaway and dine in. All orders need to get the Takeaway marker from the POS to the fiscal software. This can be set up in the back-office and will ...

How do I link DISH Reservation to my POS devices?

In this tutorial, we are going to show you how to link DISH Reservation to your POS devices. Step-by-step instructions Open the DISH POS dashboard and navigate to the General section. Click on App ...

How do I manage my POS device?

In this tutorial we are going to show you how to manage POS devices. Step-by-step instructions Each device that you log into the system is listed under General > POS device . You can define spec...

How do I send changes from the Backoffice to my POS?

In this article, we are going to show you how to transmit the changes you have made in the Backoffice to your POS system. You might ask: What are changes I have to send to the POS? As a rule of thu...

How do I set up a buzzer/zoomer?

In this tutorial we are going to show you how to set up a buzzer/zoomer Step-by-step instructions In case of using a separate Kitchen or Bar printer, it is possible to attach a buzzer. This buzzer ...

How do I set up different permissions for users on DISH POS?

In this article, we show you how to set permissions of different functionalities for certain users. As DISH POS provides numerous functionalities and related data, first, it is necessary to give th...

How do I set up multiple languages for facilities?

In this tutorial we are going to show you how to set up multiple languages for facilities. Step-by-step instructions In the main menu of the DISH POS Backoffice, in the section Self-service , click...

How do I translate menu items?

In this tutorial, we show you how to translate menu items in the backoffice manually Step-by-step instructions On the main menu under General , click on the Translations category. At the top of the...

How to display the lottery function and adjust its position within the app? - Italy only 🇮🇹

In this tutorial, we are going to show you how to activate the Lottery feature and fixing its position in the App Step-by-step instructions Enabling the Lottery feature in the DISH POS Back-office ...

How do I change my password?

In this tutorial, we show you how to change your password. Steps to change your password → If you want to change your password: Click on your name at the top right and then on the Profile button He...

How do I add a customer account?

To start using customer accounts, you first you have to give user (group) permission to start using the customer account functionality. You do this in the backoffice. If you wish to know how this w...

How do I create an individual ticket chain?

In this tutorial we are going to show you how to create an individual ticket chain. To accommodate the “Individual product serving” use case, we can create a new production ticket layout, known as ...