General- Adding and managing fixed discounts for stores

In this tutorial, you are going to learn how to add and manage fixed discounts for your stores. With standard discounts you can set a fixed discount that applies to the entire enterprise or store. ...

General- Printing a payment QR code by default

In this tutorial, we are going to show you how to have a payment QR code printed by default. Step-by-step instructions Put your customers in control with DISH POS Payment: DISH POS Payment enables ...

General- Creating an individual ticket chain

In this tutorial we are going to show you how to create an individual ticket chain. To accommodate the “Individual product serving” use case, we can create a new production ticket layout, known as ...

General- Sending changes from Backoffice to POS

In this article, we are going to show you how to transmit the changes you have made in the Backoffice to your POS system. You might ask: What are changes I have to send to the POS? As a rule of thu...

General- Displaying the lottery function and adjusting its position in the app (Italy only 🇮🇹)

In this tutorial, we are going to show you how to activate the Lottery feature and fixing its position in the App Step-by-step instructions Enabling the Lottery feature in the DISH POS Back-office ...

Production Stations- Adding and managing production stations

In this tutorial, we are going to show you how to add and manage production stations. Step-by-step instructions In DISH POS, ' production stations ' determine on which printer or screen the product...

Production Stations- Adjusting the production ticket layout

In this article, we show you how to adjust the production ticket's layout. This includes not only setting the font size, we also have a look at setting up how the items on a ticket will be displaye...

Facilities- Adding and managing areas and facilities (e.g. tables)

In this tutorial, we are going to show you how to add and manage turnover groups. Step-by-step instructions The DISH POS system comes with the turnover groups that you have specified in advance. Ea...

Facilities- Adding or managing areas and facilities? (e.g. tables)

In this tutorial, we are going to show you how to add and manage areas and facilities (e.g. tables). Steps for managing facilities / sales points, areas and tables Facilities On this page you will ...

Printers- Adding and managing a printer

In this tutorial, we are going to show you how to add and manage the printer. Step-by-step instructions At Printers you will find the configured printers within the system. It is not recommended to...

Printers- Setting up a buzzer/zoomer

In this tutorial we are going to show you how to set up a buzzer/zoomer Step-by-step instructions In case of using a separate Kitchen or Bar printer, it is possible to attach a buzzer. This buzzer ...

App Links- Creating app links for POS devices

In this tutorial we are going to show you how to create app-links for your POS devices (handhelds, tablets). Step-by-step instructions In the DISH POS app, you have the option to create links (URLs...

App Links- Linking DISH Reservation to POS devices

In this tutorial, we are going to show you how to link DISH Reservation to your POS devices. Step-by-step instructions Open the DISH POS dashboard and navigate to the General section. Click on App ...

Cash Stores- Adding and managing cash stores

In this article, we show you how to add and manage cash stores. Steps for creating a cash store By default, the DISH POS system comes with one cash store. If you do not use a cash stores, it is not...

Table Map- Adding and managing table maps

In this tutorial, we are going to show you how to add and manage table maps. Step-by-step instructions Create table map In DISH POS you can create a table map per area. This is linked to a device, ...

Users- Adding and managing users

In this tutorial, we are going to show you how to add and manage users.     Step-by-step instructions In General > users you will find the users who are allowed to log in to the POS and/or the b...

Users Groups- Adding and managing user groups

In this tutorial we are going to show you how to add and manage user groups. Step-by-step instructions In DISH POS you can create user groups. These groups determine what a user has or doesn't have...

Users groups- Adding a customer account

To start using customer accounts, you first you have to give user (group) permission to start using the customer account functionality. You do this in the backoffice. If you wish to know how this w...

Courses- Adding and managing courses

In this tutorial, we are going to show you how to add and manage courses. Step-by-step instructions In DISH POS you can create different courses and these determine the order of products at the pro...

Currencies- Adding and managing currencies

In this tutorial, we are going to show you how to add and manage currencies. Steps for modifying currencies In DISH POS there is the option to work with multiple currencies. To change an existing c...

Customers- Adding and managing customers

In this tutorial we are going to show you how to add and manage customers     Steps for managing a guest (customer) In DISH POS you can work with customers/debtors. These can be created via the bac...

Products- Creating a native gift card (only in 🇩🇪)

In this tutorial, we are going to show you how to create a gift cards. Step-by-step To successfully create a gift card, the following steps should be done in the Backoffice:  Create a turnover grou...

Dish POS- Implementing takeaway in Germany

In Germany, there are tax regulations regarding takeaway and dine in. All orders need to get the Takeaway marker from the POS to the fiscal software. This can be set up in the back-office and will ...

POS devices- Managing POS devices

In this tutorial we are going to show you how to manage POS devices. Step-by-step instructions Each device that you log into the system is listed under General > POS device . You can define spec...

Usergroups- Setting up different permissions for POS users

In this article, we show you how to set permissions of different functionalities for certain users. As DISH POS provides numerous functionalities and related data, first, it is necessary to give th...

Sales channels- Setting up multiple languages for facilities

In this tutorial we are going to show you how to set up multiple languages for facilities. Step-by-step instructions In the main menu of the DISH POS Backoffice, in the section Self-service , click...

Translations- Translating menu items

In this tutorial, we show you how to translate menu items in the backoffice manually Step-by-step instructions On the main menu under General , click on the Translations category. At the top of the...

Profile- Changing the password

In this tutorial, we show you how to change your password. Steps to change your password → If you want to change your password: Click on your name at the top right and then on the Profile button He...