How to Add Product Short Names in DISH POS (New Backoffice)
Table of Contents
In this Article we will show you how to create a Product Short Name.
The DISH POS features a Product Short Name that allows you to create abbreviated names that appear strictly on kitchen production tickets and your POS interface, while keeping the full, elegant name on customer receipts.
Here's an interactive tutorial
Step-by-step instructions
Access Menu Management
Log into your DISH POS Backoffice. On the main dashboard, locate the navigation sidebar on the left side of your screen. Click on Menu Management (located right under the Home tab).
Navigate to Products
Once the Menu Management menu expands, a list of sub-categories will appear. Scroll down and click on Products to view your active inventory list.
Select Your Product
You will see a list of your current menu items (e.g., Black Coffee, Bread basket, etc.).
Find the item you want to modify and hover over it to click the Edit button on the right side of the row.
Important Note:
If you are adding a completely new item, you can click "Create a product" and follow these exact same naming steps.
Locate the Short Product Name Field
Inside the Edit a product screen, look for the input box labeled Short Product Name (situated next to the main Name and VAT fields). Click into the text area that says "Type here".
Why use this?
This short name is specifically designed for your internal operations. It will display clearly on kitchen/bar production tickets and your checkout screen, but will never print on the customer's final receipt.
Type the Abbreviation
Enter a clear, concise short name that your staff will instantly recognize.
Save Your Changes
After typing your shorthand name, scroll to the bottom of the page and click the orange Save button in the bottom right corner.