DISH POS Handheld: common issues and troubleshooting

1. Device Won't Power On If your device isn't turning on, it can be frustrating. Here are some common reasons and steps you can take to troubleshoot: Possible Causes: The battery might be dead, the...

DISH POS Cashdrawer: Common issues and Troubleshooting

This guide helps resolve cases related to the cashdrawer hardware issues. 🔒 Symptom: Cash Drawer Does Not Open ✅ Step 1: Check the RJ-11 Cable Ensure the  RJ-11 cable  is firmly connected between: ...

DISH POS Printer Common issues and Troubleshooting

This guide aims to help you identify and resolve common DISH POS Printer issues (for EPSON and DURAPOS printer models)  EPSON TM Series Issue: Printer does not print Step 1: Check the LED indicator...

Troubleshooting Workspace Login Errors (SSO Access)

Summary This page provides troubleshooting information for users who experience login issues when accessing their DISH Backoffice through a workspace-specific URL.   Description If you are accessin...