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    • Home
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    • Starter Guide

    2. Create your establishment

    Table of Contents

    Congratulations on signing up to your DISH account! In this guide, we are going to show you how to create your establishment so you can start processing transactions as soon as possible! FAQ How long does the DISH Account verification process (also known as KYC (Know-Your-Customer) process take? ​Battery consumption of the device: How long will the battery last(hours/day etc.)? In which format should I upload the documents? Why do I need to provide my business information for the account verification process? What documents do I need to provide for the DISH Account verification process (also known as KYC (Know-Your-Customer) process? I received an error message when trying to add an establishment, what should I do?hat should I do? 🎓 Downloadable PDF We want your feedback

    Congratulations on signing up to your DISH account! In this guide, we are going to show you how to create your establishment so you can start processing transactions as soon as possible!

    Create Establishment:
    1) Add your Establishment Name
    2) Add your Establishment Type
    3) Add your Country
    4) Add your METRO customer number (the “-” of your Metro number does not need to be added)
    5) Once done, click "Next" to proceed

    6) Add your Company Name
    7) Add your Address
    8) Add your Billing Email
    9) Add your Country
    10) Add your VAT number
    11) Once done, click "Next" to proceed

    12) Add your Address
    13) Add your Postal Code
    14) Add your City
    15) Add your Country
    16) Once done, click "Add Establishment" to proceed

    You are done! Congratulations on finishing the creation of your establishment! You can now continue your DISH Pay Now onboarding journey with the next step, "Verify your account", by clicking here.

     

    FAQ

    How long does the DISH Account verification process (also known as KYC (Know-Your-Customer) process take?

    Allow about 15 minutes for the DISH Account Verification process. To guarantee a smooth process, we recommend that you carry out this process on a desktop.

     
     

    ​Battery consumption of the device: How long will the battery last(hours/day etc.)?

    This will vary according to use. The included charging cradle lets you charge the device without having to plug it in and unplug it, and the battery life can last up to 4 hours with frequent unplugged use.

     
     

    In which format should I upload the documents?

    Please follow Step 5 : Upload Company Documents in the guide above to ensure your documents are in the right format.

     
     

    Why do I need to provide my business information for the account verification process?

    As a regulated payment product, DISH Pay Now must comply with legal and regulatory requirements.
    Part of this involves collecting business information to verify your identity and ensure compliance with anti-money laundering (AML) and financial regulations.

     
     

    What documents do I need to provide for the DISH Account verification process (also known as KYC (Know-Your-Customer) process?

    You will need to submit the following documents:

    A valid form of ID (passport, national ID card, or driver's license).

    A bank statement showing your business account details,

    Your official business registration document (such as a Certificate of Incorporation or equivalent. Any government-issued document that officially registers your business (e.g., Certificate of Incorporation, VAT registration).).

    These documents help confirm your identity and verify that your business is legitimate.

    Click here to see an overview for what documents are need.

     
     

    I received an error message when trying to add an establishment, what should I do?hat should I do?

    Please follow the steps indicated in your error message as it will show you where inout might have to be added or adjusted.

     
     

     

    🎓 Downloadable PDF

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