If you've forgotten the PIN for your DISH PAY NOW device, don't worry—there are secure steps you can follow to reset the device and regain access. This guide walks you through the process, ensuring your device is restored.

⚠️ Before You Begin - Important: Resetting the device will erase all the configuration set on the device and you will need to do the device onboarding as if you have just purchased it.

✅ Requirements

Before you begin, make sure:

• The device is connected to the internet
• The device is signed in to a Google account.
• You have access to that Google account’s credentials.

📱 Steps to Reset Using Google Find My Device

1. Go to Google Find Hub from any browser and sign in using the Google account linked to the locked DISH PAY NOW device.
2. Once the device appears, select it from the list.
3. Click on “Factory reset device”.
4. Confirm the action. Google will remotely wipe the device, removing:
   • PIN or screen lock
   • All apps and data
   • Device settings

🔧 After the Reset

Once the device restarts:

• Follow the setup instructions on the screen.
• When asked to login with a Google account, use the same account details you were using before

• Click on Add previous account to confirm that you are using the same account that has been previously used on this DISH PAY NOW device
   

✅ Tips to Avoid Future Lockouts

• Setting a device PIN is not mandatory, so you may want to use the device without a PIN.
• If needed, use a memorable but secure PIN.
• Keep your Google account credentials stored safely.